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Customer Service

Shipping & Delivery
Orders placed before 2:00 p.m. Mountain Time (4:00 p.m. EST) will be processed and shipped the next business day (Monday - Friday).  Orders placed on weekends will be processed on Monday.  Normal office hours are Monday-Friday, 9am-4pm (MST). Once submitted, all orders are final. Changes cannot be made after your order has been processed.  Free Shipping applies to orders shipping within the continental U.S.A.  Unfortunately orders shipping to Alaska, Hawaii, Puerto Rico, or APO/FPO addresses do not qualify for free shipping.  Large furniture items such as cribs, gliders & dressers have a separate furniture delivery fee that is shown on the individual product page.
Privacy & Security
Our website and ordering process is secured with data encryption for your protection. To view our detailed Privacy & Security Policy please click here
Returns & Replacements
We gladly accept returns of unused items within 30 days of purchase. Please see our full return policy here for additional details.
You may place your order via the internet or phone. If you have question about the ordering process please contact customer service at 888-677-5583
Payment, Pricing & Promotions
Pricing my changed at any time, only one discount/coupon may be used at a time.
Viewing Orders
When you log in to your account, you will be able to do the following:

Proceed through checkout faster when making a purchase
Check the status of orders
View past orders
Make changes to your account information
Change your password
Store alternative addresses (for shipping to multiple family members and friends!)

Updating Account Information
If you would like to update any account information please login to your account and update the appropriate information.
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