Shipping FAQ

Free Shipping

Free Shipping applies to standard shipping orders within the continental U.S.A. Unfortunately, orders shipping to Alaska, Hawaii, Puerto Rico, or APO/FPO addresses do not qualify for free shipping.
Large furniture items that must ship as freight such as cribs, gliders and dressers have a separate furniture delivery fee.

Shipping Rates

Free 5-7 days shipping is available on every order in the continental U.S.A. If you are in need of expedited shipping, the cost will be dependent upon your area and how fast you are wanting it shipped to you. You can get a shipping quote in your cart at checkout.

Shipping Timeline

For standard shipping, FedEx and USPS have up to 5-7 business days to deliver your order. However, most items arrive within 3-5 business days.

To track your package, follow one of the links below:

 

Shipping Timeline FAQ’s:

What if my order arrives late?
     A. We are very sorry if your order arrives late! Late arrivals are often due to problems the shipping company is experiencing (weather, truck problems, loss, etc.). If you paid for a faster shipping time outside of the standard shipping please contact our Customer Service Representative via email at hello@babycubby.com with your order number and concern.


How quickly will my order leave your warehouse?
     A. In-stock and non-drop ship orders placed before 2:00 p.m. MST (4:00 p.m. EST) will be processed and shipped the same day (Monday - Friday).  Orders placed on weekends will be processed on Monday. Normal office hours are Monday-Friday, 9am-5pm MST.


When will I get tracking information on my package?
     A. Tracking information will be available as soon as our warehouse processes your purchase. Please allow 24 hours after your package has been picked up for tracking information to update.


Who will my package ship with?
     A. Delivery is usually by the United States Postal Service (USPS); however,  items over 3 pounds or $225 will be shipped via FedEx.